| Client |
Petrofac Group |
 |
| Location |
Seven Operations Centres & 24
Country Offices |
| Project |
Develop & Moderate "Technology @
Petrofac" |
| Duration |
3Q 2011- ongoing |
| Scope |
Define requirements, select
software, mockup interface, train moderators |
| Role |
Functional Architect for development & "Knowledge
Trustee" for content |
| Tasks |
Requirements Gathering
- Principally
publishing of moderated topics, with topic forums
- Interface between Steering Committee and
I.T. Implementers
- Developed "mind-map" of requirements and a
functional spec.
- Resolved to use "out-of-box" software for
80% of functionality
Software Selection
- Considered offerings by SharePoint 2010
solution providers
- Selected
Moxie
software in part for social interaction support
- Petrofac I.T. mandated solution entirely on
our infrastructure
Software Development
- Did a custom front-end because social only
offered as hosted
- Added Quick Links for Technology News,
Standards & Alerts
- Did workflow to direct user Questions to the
right Moderators
- Post T@P1.0, converting front-end to SP2010
with Moxie API
"Knowledge Trustee" Role
- Along with head of Technology Program,
choose Moderators
- Train Moderators in role to nurture users
following their topic
- Roll out training to all Moderators over a
multi-month period
T@P Plans for 2012
- Autonomy federated search across disparate
document sources
- Expertise discovery by leveraging
SkillsXP for key Petrofac
staff
|
